1. A Complaint Form (PDF)

    Complete the PDF form to report a concern to city authorities.

  2. Bill Payment Online

    The City no longer takes credit card information over the telephone for utility bill payments. The City of Kaufman now offers our utility customers the ability to pay their bills online.

  3. Street Light Out

    Visit the Oncor website to report a street light issue.

  4. Submit a Public Information Request

    Directions on how to submit a Public Information request.