Water Division

The Water Division is responsible for the operation, repair, and maintenance of all water lines, valves, and fire hydrants. The City of Kaufman has approximately 53 miles of water lines throughout the city. The Water Division performs daily sampling required by the State of Texas to provide safe drinking water to the customer.

The City of Kaufman purchases treated water from the North Texas Municipal Water District. The water is stored in ground storage tanks until it is pumped to an elevated water tower. Water is then distributed to Kaufman citizens and non-residential customers. We are a Superior Water System. The current storage capacity of the City of Kaufman's Water system is approximately 1.5 million gallons.  

WATER LEAK REPAIRS

Did you know that the Water Division has an employee on-call 24 hours a day, 7 days a week, 365 days a year? If you need assistance after regular business hours, please call the Emergency line: 972-962-8007 and the on-call water personnel will be dispatched to your home or place of business.

Thawing Pipes

Freezing weather often means frozen water pipes. And as the temperatures begin to rise, those line breaks reveal themselves as ice turns to water and spews from broken lines both inside and outside homes and businesses. Act now to conserve water and prepare.

How to Determine if you have a Leak

If your faucet is not running or toilet is not refilling, there's a good chance your pipes are frozen. The water meter should also be able to tell you if you have a plumbing leak somewhere in your home.  Be sure to turn off all water sources in you home. If no water is being used and the meter is moving, you have a leak. The best advice is to turn off the water at the main water valve to your home if you suspect a frozen water line.  That means you have to know where your water valve is and how to turn it off quickly should a pipe burst. You can also use a heat source (hair drier if you have electricity) to thaw frozen pipes near the water source (underneath the sinks) . Remember if your pipes bust and you call a plumber, road conditions and a rush on parts could affect response time.

Note: The city is unable to repair water and wastewater lines on private property.  Residents will need to contact a plumber for those repairs.